Orders

Can I change my order?

We continually strive to fulfill your orders as quickly as possible. If your order is unfulfilled we may be able to make a change to it. Please contact us at foreverlycollection@yahoo.com and we will do our best to make the changes you need. If your items are marked as fulfilled, we will not be able to make any adjustments.

Can I change the address I selected to ship to?

We continually strive to fulfill your orders as quickly as possible. If your order is unfulfilled we can change your shipping address. Please contact us at foreverlycollection@yahoo.com and we will do our best to make the changes you need. If your items are marked as fulfilled, we will not be able to make any adjustments.

Can I cancel my order?

We process all orders as swiftly as possible, we can not cancel an order once it has been fulfilled. Please see the return policy for further instructions.

 

Shipping

*Holiday Shipping Update* Our shipping services have been experiencing unprecedented demand during this holiday season. This has resulted in packages around the country to be delayed. At Foreverly Collection, almost all our packages ship between 1-2 shipping days. However, some items may experience delays. Once packages leave our shipment facility, we do not have control over these delays. We thank you for your understanding and continued support!

Where can you ship to?

Currently, we only ship to the continental US.

What do I do if my order is damaged or the wrong merchandise?

Contact us at foreverlycollection@yahoo.com

Where can I find my tracking number?

You will receive your tracking number through a confirmation email or text message. You can also find your tracking number on the order confirmation page via the Account page.

 

Returns

What is your return policy?

You have 14 days once the package has been received to receive a full refund and 30 days to receive a digital store credit. The store credit does not expire, and you can use it in store and/or online.

The merchandise must be in original condition with tags still attached. If any returns do not meet these standards. You will be contacted, and the merchandise will be returned to you. We reserve the right to refuse a refund if the items have any sign of wear, alteration, misuse or damage.

The following items are NOT RETURNABLE: bodysuits, swim, hats, belts, handbags, beach bags, and jewelry.

Any item purchased at a 30% off or are Final Sale CAN NOT BE RETURNED. This includes site wide discounts and discount codes.

Where do I send my return items?

Please, send your unwanted items to:

Returns Department
1096 Epps Clark Road
Siler City NC 27344

What should I do if my item comes damaged?

You have three days of receiving the merchandise to contact us in order to resolve this issue. Please email foreverlycollection@yahoo.com and someone will be in contact with you to assist you further.

Will I be charged for a return?

If you choose to Self Return, you may use the shipping carrier of your choice and will be responsible for paying postage. We recommend keeping the tracking number for your own personal records. 

(Q) When will I receive my refund/store credit?

(A) Please allow 7-10 business days once we receive the returned merchandise for your refund/store credit to be received.

 

Sizing

Tops
Size	Bust	Waist	Hips
Small (2-4)	34”-35”	27”-29”	36”-38”
Medium (6-8)	36”-38”	30”-32"	39”-41”
Large (8-10)	39”-42”	33”-35”	42”-44”

 

Denim
Size	Waist	Low Waist	Hips
1/24	24”-25”	26”-27”	32”-33”
3/25	25”-26”	28”-29”	33”-34”
5/26	26”-27”	30”-31”	34”-35”
7/27	27”-28”	31”-32”	35”-36”
9/28	28”-29”	32”-33”	36”-37”
11/29	29”-30”	33”-34”	37”-38”
13/30	30”-31”	34”-35”	38”-39”

 

Dresses
Size	Bust	Waist	Hips
Small (2-4)	34”-35”	27”-29”	36”-38”
Medium (6-8)	36”-39”	30”-32"	39”-41”
Large (8-10)	40”-43”	33”-35”	42”-44”

 

Bottoms
Size	US Size
Small	2-4
Medium	4-6
Large	6-8

 

 

  

Collaborations

For all collaboration inquiries please email us at foreverlycollection@gmail.com!